The Informed Delivery program is a USPS initiative that provides customers with information about the status of their package and how to receive it. The program is available through the mail, online, and in some stores. The Informed Delivery program was created in 2006 to improve customer service and reduce the time it takes for packages to reach their destination. It allows customers to receive updates on their package’s status, as well as instructions on how to receive it. The Informed Delivery program is available through the mail, online, and in some stores. Customers can use the program to get information about their package’s status, as well as instructions on how to receive it. The program is available from Monday through Friday from 9 a.m. until 5 p.m., and from Saturday until Sunday from 9 a.m. until 3 p.m.