If you’re like most business owners, you probably dread getting bad reviews. But if you’re an Airbnb host, you may be especially concerned about negative reviews that are written by guests. Here’s how to remove a bad review from Airbnb:

  1. Contact the guest who wrote the review. If the review is negative and has been left on your listing, chances are good that the guest who left it is unhappy with your property or service. Try to resolve the issue before removing the review. If that’s not possible, explain why the review needs to be removed and offer a discount or apology for any inconvenience caused.
  2. Respond to all reviews on your listing. This will show that you’re taking feedback seriously and want to address any concerns raised by guests. Make sure to respond in a polite and professional manner, even if you don’t agree with what was said in the review.
  3. Remove negative reviews from your listing if they no longer reflect your property or service accurately. This means responding to any complaints made about your property and addressing any issues raised by guests in a timely manner. If a review remains negative after these steps have been taken, it may need to be removed for legal reasons. ..