When someone dies, it can be difficult to close their Amazon account. Here are some tips on how to do it. If the person who died had an Amazon account, the account will be closed automatically. If the person did not have an Amazon account, or if the account is not registered with Amazon, then the family member or friend who is responsible for closing the account will need to contact Amazon and request that it be closed. To close an Amazon account, first login to amazon.com and go to “My Account” on the top right corner of the screen. Under “Your Account Summary” on this page, click on “Account Details” next to the name of the deceased person. On this page you will see a link that says “Close Account” next to their name. Click on this link and follow the instructions that appear. If you are unable to login or if you do not have access to amazon.com, then you can contact Amazon customer service at 1-866-321-8851 and ask them to close the account for you. ..